Privacy and cookie policy

Latest update: May 2019

This privacy policy defines and informs you of the way in which Clos Saint Sozy – La Quercynoise uses and protects the information you share with us when you use this website, accessible at: www.clossaintsozy.com (hereinafter the “Site”).

Please note that Clos Saint Sozy – La Quercynoise may modify or add to this privacy policy at any time, in particular to comply with any changes to legislation, regulations, jurisprudence or technology. In this case, the date of its update will be clearly indicated at the start of the policy. These changes are binding on the User as soon as they are posted on line. Therefore, Users should consult this privacy and cookie policy regularly in order to review any modifications.

I. PERSONAL DATA

As a general rule, you can visit the Clos Saint Sozy – La Quercynoise website without having to share any of your personal information. In any case, you are in no way obliged to transmit this information to Clos Saint Sozy – La Quercynoise.

Nevertheless, should you refuse to do so, you may not be able to receive some of the information or services you have requested. In some cases, Clos Saint Sozy – La Quercynoise may ask you to provide your first and last name, email address, phone number, company name and position (hereinafter your “Personal Information”). By providing this information, you expressly agree to its processing by Clos Saint Sozy – La Quercynoise for the purposes indicated in point 2 below, and for the purposes indicated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016, and the Data Protection Act of 6 January 1978 as amended, Clos Saint Sozy – La Quercynoise informs you of the following:

  • 1. Identity of the data controller

The data controller is Clos Saint Sozy – La Quercynoise, Groupement de producteurs, Zone artisanale du Périé, 46500 Gramat, France.

  • 2. Purposes of processing

Clos Saint Sozy – La Quercynoise may process your Personal Information:
(a) to provide you with the information or services you have requested (including sending you the newsletter, commercial offers); and/or

(b) to gather information enabling us to improve our site, our products and services (including through the use of cookies); and/or

(c) to contact you about events relating to Clos Saint Sozy – La Quercynoise, including updates to our products and services and customer support.

  • 3. Recipients

Only Clos Saint Sozy – La Quercynoise receives your Personal Information. Whether in individual or aggregated form, your information is never shared with a third party, except for subcontractors which Clos Saint Sozy – La Quercynoise may use (you will find more information about them in point 7 below). Neither Clos Saint Sozy – La Quercynoise nor any of its subcontractors will sell the personal data of the site’s visitors and users.

  • 4. Duration of storage

Your personal information is kept by Clos Saint Sozy – La Quercynoise only for the time required for the purpose of collection as indicated in point 2 above, which in any case cannot exceed 24 months.

  • 5. Data Protection Act

In application of this law, internet users have the right to access, correct, modify and delete data concerning them personally. This right may be exercised by contacting Clos Saint Sozy – La Quercynoise, Groupement de producteurs, Zone artisanale du Périé, 46500 Gramat, France, or by email.
The personal information collected is never shared with third parties except to perform the service ordered by the user.

Right of data access and communication

You have the right to access personal information concerning you.
However, due to security and confidentiality requirements for the processing of personal data, which is the responsibility of Clos Saint Sozy – La Quercynoise, you are informed that your application will be processed only if you provide proof of your identity, including by submitting a scan of a valid piece of identification (for requests using our electronic form) or a signed photocopy of your valid piece of identification (in the case of a written request). Clos Saint Sozy – La Quercynoise informs you that it may oppose any clearly abusive claims (due to their number, repetitive or systematic nature).
To help you, especially if you wish to exercise your right of access via a written request to the postal address mentioned in point 1, you will find a letter template developed by the Commission Nationale de l’Informatique et des Libertés (CNIL) at the following link.

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right of data correction

Under this right, the law allows you to request the correction, update, blocking or deletion of data concerning you that may be inaccurate, incorrect, incomplete or obsolete.
You may also establish general and specific guidelines for personal data after your death. In this case, the heirs of a deceased person may demand that the death of their family member be taken into consideration and/or necessary updates be made.
To help you, especially if you wish to exercise your right of correction for yourself or a deceased family member via a written request to the postal address mentioned in point 1, you will find a letter template developed by the CNIL
 at the following link. un modèle de courrier élaboré par la CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of opposition

This right may be exercised only in one of the following two situations:
1. When it is based on legitimate reasons; or
2. When it is intended to prevent data collected from being used for commercial prospecting
To help you, especially if you wish to exercise your right of opposition via a written request to the postal address mentioned in point 1, you will find a letter template developed by the CNIL at the following link.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

  • 6. Response times
  • Clos Saint Sozy – La Quercynoise will respond to your request for access, correction or opposition or any other additional request for information within a reasonable time, which cannot exceed one month from receipt of your request.

    • 7. Complaints to the competent authority

    If you believe that Clos Saint Sozy – La Quercynoise has failed to respect its obligations with respect to your personal information, you can send a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

    II. COOKIE POLICY

    When you connect to Clos Saint Sozy – La Quercynoise’s website for the first time, you are informed by a banner at the bottom of your screen that browser information may be stored in files called “cookies”. Our cookie policy helps you better understand the measures we take for browsing on our website. In particular, it informs you about all of the cookies on our website, their purpose (part I) and how to configure them (part II).

    • 1. General information on the cookies present on the Clos Saint Sozy – La Quercynoise website

    As the website publisher, Clos Saint Sozy – La Quercynoise may have a cookie installed on the hard disk of your device (computer, tablet, cell phone, etc.) in order to guarantee a smooth and optimal browsing experience on our website.
    Cookies are small text files that allow us to recognize your computer, tablet or cell phone in order to customize the services we offer you.
    The information collected through cookies cannot identify you specifically in any way. They are used solely for our own needs in order to improve our website’s interactivity and performance and to send you content adapted to your interests. None of this information is shared with third parties except with your consent or when the disclosure of such information is required by law, a court order or an order from any authorised administrative or judicial authority.
    To help you better understand which information cookies provide, the table below lists the types of cookies that may be used on the Clos Saint Sozy – La Quercynoise website, their name, purpose and duration of conservation.

    • 2. Configuring your preferences concerning cookies

    You can accept or refuse cookies at any time.
    When you connect to the Clos Saint Sozy – La Quercynoise website for the first time, a banner presenting information on cookies and other similar technologies is displayed at the bottom of your screen. This banner warns you that by continuing to visit the Clos Saint Sozy – La Quercynoise website (e.g. displaying a new page or clicking on site elements), you agree to cookies being installed on your device. You are also considered to have given your consent to the installation of cookies if you click on the “X” icon to the right of the banner at the bottom of your screen.
    Depending on the type of cookie, you may be required to consent to the installation and use of cookies on your device.

    a. Cookies not requiring consent

    In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), some cookies do not require your prior consent because they are strictly necessary for the functioning of the website or are used only to enable or facilitate electronic communication. These are session ID, authentication, load balancing session and interface customisation cookies. These cookies are all subject to this policy because they are issued and managed by Clos Saint Sozy – La Quercynoise.

    b. Cookies requiring prior consent

    This requirement concerns cookies issued by third parties that are qualified as “persistent” in that they remain on your device until they are deleted or until their expiry date.
    Since these cookies are issued by third parties, their use and installation are subject to these parties’ privacy policies available via the link below. This family of cookies includes audience measurement cookies (including Google Analytics), advertising cookies (which Clos Saint Sozy – La Quercynoise does not use) and social media sharing cookies (including Facebook, YouTube, Twitter and LinkedIn).
    Audience measurement cookies establish statistics on site visitors and the use of various elements (e.g. content/pages that you have visited). These data help us improve the ergonomics of the Clos Saint Sozy – La Quercynoise website. An audience measurement tool is used on this website:
    o GOOGLE ANALYTICS the privacy policy of which is available via the following link: https://www.google.com/analytics/learn/privacy.html?hl=fr
    Social media sharing cookies are issued and managed by the publishers of the social media. Subject to your consent, these cookies allow you to easily share some of the content published on the Clos Saint Sozy – La Quercynoise site, including through a sharing button for each social network. Four types of social media sharing cookies are present on the Clos Saint Sozy – La Quercynoise site:
    o Facebook, whose cookie policy is available via the following link: https://fr-fr.facebook.com/policies/cookies/
    o LinkedIn, whose cookie policy is available via the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR
    o Twitter, whose options dedicated to the control or restriction of the use of cookies as well as the cookie policy are available at: https://support.twitter.com/articles/20170518#
    o YouTube, you will find information on delete cookies from Google Chrome at the following link: https://support.google.com/youtube/answer/32050?hl=fr as well as its comprehensive cookie policy via the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/
    c. There are a variety of tools for configuring cookies
    Most Internet browsers are configured by default to allow the installation of cookies. Your browser allows you to change these standard settings so that all cookies are rejected or that only some cookies are accepted or rejected depending on their sender.
    ATTENTION: Please note that refusing to allow cookies on your device may affect your user experience and access to certain services or features of this website. Clos Saint Sozy – La Quercynoise cannot be held liable for the consequences related to the deterioration of browsing conditions caused by your choice to refuse, delete or block cookies necessary for site operation. These consequences do not constitute damage and you will not be entitled to any compensation for them.
    Your browser also allows you to delete cookies on your device or can inform you when new cookies are likely to be installed on your device. These settings do not affect browsing, but will prevent you from enjoying the benefits of the cookie.
    Please examine the many tools available to configure the cookies installed on your device.
    d. Internet browser settings
    Every browser has its own cookie management settings. We provide a list of links to connect you to your browser’s Help menu that will explain how to change your cookie preferences:
    Chrome: https://support.google.com/chrome/answer/95647?hl=fr
    Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
    Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
    Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
    Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
    For more information about tools for cookies, visit the CNIL’s website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
    Please contact us if you have any questions or requests for information relating to this cookie policy.